Accutrace Printed Circuits Boards
credit application may be obtained by calling 408-748-9600 and talking
to any sales or accounting representative or by down loading a credit
application from our company’s website.
When opening an account with us, please allow sufficient time
to complete the approval process.
To avoid delay in your initial order, you may want to include
authorization for C.O.D. or credit card.
addition to the United States and its territories, Accutrace accepts
orders from other countries.
All orders of international origin are exported from the U.S.
in accordance with the Export Administration Regulations.
All duties and taxes will be the responsibility of the customer. For Canadian and international customers we offer terms of
credit card and/or wire transfer payments ONLY.
A cashier’s check in U.S. funds or credit card will avoid processing
offices are open and staffed Monday through Friday. Orders are shipped only on these business days.
Orders and correspondence received on Saturday and Sunday will
be addressed/shipped on the following Monday and included in that
day’s business. Special weekend delivery is available ONLY through
customer’s request and additional fees apply.
time schedules for Same-Day Shipments and Order Entry follow:
entered by 8:00am PST will be shipped same day
point is shipping point.
charges are the responsibility of the customer on all shipments.
Any disputed shipping charges billed to a customer account
or consignee billing, will be charged back to the customer by Accutrace.
Material Authorization (RMA) Policy:
Freight Damage and Product Liability sections
Service / Order Placement: 408-748-9600
friendly, competent staff of customer service representatives is available
Monday through Friday, 8:00 a.m. to 7:00 p.m. CST to assist you.
Please have your sales order or invoice number available when
orders are not guaranteed to be accepted by Accutrace until it
passes our engineering review AND your account is in good standing.
quotes are valid for a period of 30 days from issuance.
a check you give us for payment is dishonored for any reason by the
bank or other institution on which it is drawn, you agree to pay us
$25.00 as a service charge (if the check cannot be redeposited).
In addition, you agree to pay any other reasonable charges
imposed by any check verification company or collection agency that
we may use for collection.
you receive merchandise that has been damaged in transit, it is important
to note "RETURNED DUE TO DAMAGED" on the shipping
company’s slip . Also keep the shipping carton, packing material
and parts intact. Please,
contact an Accutrace Customer Service representative immediately
to initiate a claim.
sole obligation for products that prove to be defective within 30
days of invoicing will be for replacement or refund at the discretion
of Accutrace. Accutrace
gives no warranty; either expressed or implied, and specifically disclaims
all other warranties, including warranties for merchantability and
fitness. In no event
shall Accutrace’s liability exceed the buyer’s purchase price,
nor shall Accutrace be liable for any indirect or consequential
warranty does not apply to products which have been subject to misuse
(including static discharge), neglect, accident or modification, or
which have been soldered or altered during assembly and are not capable
of being tested.
NOT USE PRODUCTS SOLD BY Accutrace AS CRITICAL COMPONENTS IN LIFE
SUPPORT DEVICES OR SYSTEMS!
sold by Accutrace are not authorized for use as critical components
in life support devices or systems.
A critical component is any component of a life support device
or system whose failure to perform can be reasonably expected to cause
the failure of the life support device or system, or to affect its
safety or effectiveness.
the event that the customer cancels the order for any reason, the
customer will be responsible/liable to pay for all damages/costs incurred
by Accutrace. Call
your Sales Representative immediately and follow up with a
fax or email to confirm cancellation.
2986 Scott Blvd.
Santa Clara, CA 95054